Frequently Asked Questions

How can I reach customer support?

If you're having trouble with Decidere, please reach out to our support team at admin@decidere.com. We'll get back to you as soon as possible.

Who owns the data?

The client organization owns their data. We do not resell or reuse the data in any way. We provide a means of utilizing your data in a more meaningful and insightful way.

How is Decidere different from other screening tools?

Unlike tools that simply filter out options, Decidere ranks data using your weighted preferences to help you find the best fit.

How do I create a new account?

Please reach us directly at admin@decidere.com to set up an account. We'll provide trial options as well as an introductory walkthrough to help you get started.

What is a "profile"?

A profile is a set of weights and filters applied to a dataset. Create one in the dashboard: name it, select a dataset, and edit its settings.

How do I edit a profile?

Adjust weights and filters for each column in the profile editor. Ensure parent and child weights sum to 100% to run the profile.

How do I analyze results?

Once your profile meets the requirements, click the enabled run button to generate results with the Decidere algorithm. Results will be ranked in an interactive table based on your chosen criteria, and you can export or perform advanced searches. Adjustments can be made in the profile editor, then rerun for updated results.

I thought I was already weighting in my client's portfolio. Am I not?

While client portfolio weighting involves allocating different investment types based on preferences, risk tolerance, and goals, Decidere’s role is to help select the best funds within each allocation segment by prioritizing performance and risk metrics. It complements, rather than replaces, traditional portfolio weighting.