Frequently Asked Questions
How can I reach customer support?
If you're having trouble with Decidere, please reach out to our support team at admin@decidere.com. We'll get back to you as soon as possible.
Who owns the data?
The client organization owns their data. We do not resell or reuse the data in any way. We provide a means of utilizing your data in a more meaningful and insightful way.
How is Decidere different from other screening tools?
Unlike tools that simply filter out options, Decidere ranks data using your weighted preferences to help you find the best fit.
How do I create a new account?
Please reach us directly at admin@decidere.com to set up an account. We'll provide trial options as well as an introductory walkthrough to help you get started.
What is a "profile"?
A profile is a set of weights and filters applied to a dataset. Create one in the dashboard: name it, select a dataset, and edit its settings.
How do I edit a profile?
Adjust weights and filters for each column in the profile editor. Ensure parent and child weights sum to 100% to run the profile.
How do I analyze results?
When the run requirements are met for your profile, the run button will become enabled, allowing you to generate results with the Decidere algorithm. Results are ranked, ordered, and inserted into an interactive table according to your weight and filter criteria. From here, you can export your results into various downloadable formats, as well as perform advanced searches. If you need to tweak your profile, simply return to the editor area, make adjustments, and rerun.
I thought I was already weighting in my client's portfolio. Am I not?
This is a common misunderstanding we face, specifically when utilizing our algorithm in the Financial Services market. When you weight a client’s portfolio, you are allocating various investment types according to that clients preferences, risk tolerances, and goals: 15% high risk, 40% moderate mutual funds, 20% dividend growth target funds, etc. Decidere does not suggest otherwise. Decidere provide a means of selecting the best funds for each of those portfolio allocations by weighting the significance of performance and risk metrics for each fund objective or portfolio allocation segment.